Frequently Asked Questions
Frequently Asked Questions:
Q:Can I burn my hands and scalp with this product?
A:Our hair straightener brush has a unique Anti- Scald Design which allows you to enjoy straightening worry-free from burning & shocking. The patented V-shape flame-retardant plastic frame will protect you from every angle. You can literally put our product on scalp and feel nothing.
Q:Does it work for really curly hair like natural curly hair? Or other types of hair?
A:Gentle Touch has multiple heat settings to cater to your hair type. (130℉ - 200℉), which are easily selectable and can be adjusted to individual needs. No matter what hair type you have, even the thick and frizzy locks, you can always find the right setting to tame it.
130℉ - 160℉ for fine hair
160℉ - 175℉ for normal hair
175℉ - 200℉ for thick, rough or curly hair
Q:Can I use this on wet hair?
A:We don't recommend to use it on wet hair, because it would hurt hair when its cuticle is open on wet state. We suggest you drying the hair before using.
Q:How do I use the product?
A:For better experience, we suggest to straighten your hair perfectly as the following:
- Use only on dry hair;
- Cover less hair in one stroke once for thick and curly hair;
- Brush Slowly at a constant speed in a pulling motion;
- Make Sure your hair gets deep into the inner area of the brush.