Shipping Details – Gentle Touch Hair Shop

Shipping Details

Shipping and Handling

United States

Standard:  2-9 Business Days

Sent via USPS Parcel Select 




All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. GentleTouch is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and GentleTouch will assist as much as possible to trace a missing parcel. GentleTouch is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.


Tracking your Order

Please click here if you would like to track your order.


Shipping Inquiries 

Please direct any shipping related inquiries to



If you are dissatisfied with our product, please click here and send us a message. The customer will be required to pay any shipping and customs costs to return our product. GentleTouch will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging.